Reference

How juragan91 Handles Your Personal Information

Your account data and payment activity — including transactions through DANA, OVO, and GoPay — are handled with clear purpose and stored only as long as necessary to keep your account running.

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REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to update information tied to your DANA, OVO, or GoPay wallet, our support team is available around the clock. Reach us through any of the channels below and include your registered account email so we can locate your record quickly.

Team online

Live Chat

Open the chat widget from any page on juragan91. Our team responds within minutes and can handle data access or correction requests directly in the session.

Email Support

Send your privacy request to our support address listed in your account dashboard. Include your registered contact detail and the specific data action you are requesting.

Account Dashboard

Log in and navigate to account settings to update your registered contact details, review linked wallets like OVO or GoPay, and manage your communication preferences directly.

Details

juragan91 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with juragan91, we collect the information needed to verify your identity, process your payments, and keep your session secure. This includes your registered name, contact details, and the wallet identifiers you connect — whether that is your DANA number, OVO account,

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or GoPay-linked phone. We do not sell this information to third parties, and we do not share it with advertisers. Payment data is used solely to process deposits and withdrawals through the e-wallet rails you choose; transaction records are retained to meet our internal audit requirements
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and to resolve any disputes you raise with our support team. Cookies and session tokens are used to keep you logged in across your mobile and desktop sessions — you can clear these at any time through your browser or device settings without losing your account.
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We apply SSL encryption across all data in transit, and account credentials are stored in hashed form. Access to your stored data is restricted to the operational teams who need it to run your account. Where local law in Indonesia requires us to retain certain records,
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we follow that requirement; where it permits deletion, we act on verified requests within a reasonable period. Availability of all services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

What We Do to Keep Your Account Data Safe

Security and transparency are the two things we will not cut corners on. Every measure below is active on your account from the moment you register, and none of it requires you to do anything extra — it runs in the background while you focus on your session.

Cookies and Session Tokens

We use session cookies to keep you logged in across devices. These expire automatically after inactivity and can be cleared manually from your browser settings without affecting your account standing.

Account Security Layer

Your login credentials are stored in hashed form — we cannot read your password, and neither can anyone else on our team. OTP verification is required when you access the account from a new device.

Data Retention and Deletion

We keep your data only as long as your account is active or as required by applicable Indonesian regulations. Once a verified deletion request is confirmed, we remove personal records within a reasonable processing window.

Who to Contact for Data Requests

Address all data access, correction, or deletion requests to our support team via live chat or the email address in your account dashboard. We confirm receipt and act within the period required by applicable local rules.

Common Questions About Your Data on juragan91

These are the questions we hear most often from account holders in Indonesia about how their information is used, stored, and protected on juragan91.

We collect your name, contact details, and the wallet identifiers you link — such as your DANA number or OVO-registered phone. We collect only what is needed to verify your identity and process your transactions.

No. Your e-wallet transaction data is used only to process your deposits and withdrawals. We do not share payment data with advertisers or unrelated third parties under any circumstances.

We retain your data for as long as your account is active and as required by applicable Indonesian regulations. Once you submit a verified deletion request, we process it within a reasonable period.

Yes. Contact our support team via live chat or the email address in your account dashboard. Include your registered contact detail and we will locate and provide your data record.

Log in and go to account settings. From there you can update your registered phone number, email address, and linked wallets including OVO and GoPay without contacting support.

When you close your account, we remove personal records that are no longer required. Certain transaction records may be retained where Indonesian law requires it, but access is restricted to compliance purposes only.

How juragan91 Handles Your Personal Information

How to Contact Us About Your Privacy

Live Chat

Email Support

Account Dashboard

What We Do to Keep Your Account Data Safe

Cookies and Session Tokens

Account Security Layer

Data Retention and Deletion

Who to Contact for Data Requests

Common Questions About Your Data on juragan91

01 What personal data does juragan91 collect when I register?

02 Is my DANA, OVO, or GoPay transaction data shared with anyone?

03 How long does juragan91 keep my account data?

04 Can I request a copy of the data juragan91 holds about me?

05 How do I update the contact details or wallet linked to my account?

06 What happens to my data if I close my account?

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